Last Updated: April 8, 2026

Welcome to Valene Ashia Creative Studio (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, products, digital resources, services, and related content available through valeneashia.com, its sub-domains, affiliated sites, social media channels, and related platforms (collectively, the “Site”).

By accessing this Site or purchasing any product from us, you agree to be bound by these Terms. If you do not agree, please do not use this Site.


1. WEBSITE USE

This Site and all content made available through it are intended for lawful use only.

By using this Site, you agree not to:

  • Use the Site for any unlawful purpose
  • Interfere with the security or operation of the Site
  • Copy, reproduce, or distribute Site content without permission
  • Attempt to gain unauthorized access to any part of the Site

All content on this Site is provided for informational and commercial purposes related to our design studio and digital products.


2. DIGITAL PRODUCTS & TEMPLATE SHOP TERMS

All digital products sold through the Site, including but not limited to website templates, setup guides, tutorial videos, PDF resources, and digital downloads, are delivered electronically.

Upon purchase, you will receive access to your digital product through email delivery, download link, or Share Key instructions, depending on the product.

Because these products are delivered digitally, no physical items will be shipped.

It is your responsibility to provide a valid email address at checkout and to save your product files upon receipt.


3. WEBSITE TEMPLATE LICENSE

Each website template purchase includes a single-use license for one website only.

This means:

  • One purchase = one website / one business use
  • The template may not be reused for multiple brands or websites
  • Additional websites require an additional purchase

You may customize the template for your own personal or business use, including colors, fonts, images, layout adjustments, and content.

You may not:

  • Resell the template
  • Redistribute the files
  • Share the Share Key or download files
  • Transfer the template to another user
  • Use the template for client projects without written permission
  • Claim the design as your own original work

All template designs, layout structures, supporting resources, setup guides, tutorials, and related digital assets remain the intellectual property of Valene Ashia Creative Studio.

This license is non-transferable and may not be assigned to any third party.

Any unauthorized use, reproduction, distribution, or violation of this license will result in the immediate termination of your license to use the product. You agree to be responsible for any damages incurred by Valene Ashia Creative Studio, including but not limited to the cost of additional licenses that should have been purchased, as well as any applicable legal fees, enforcement costs, and related expenses. These amounts shall be considered reasonable compensation for the unauthorized use of the Company’s intellectual property.


4. INTELLECTUAL PROPERTY

All designs, copy, graphics, videos, guides, branding, digital products, and other materials available on this Site (collectively, the “Content”), as well as the trademarks, service marks, logos, and brand identifiers contained therein (the “Marks”), are owned by Valene Ashia Creative Studio and are protected by applicable copyright, trademark, and intellectual property laws.

The Content and the Marks are provided on the Site “AS IS” for your personal and business use in accordance with the limited license granted under these Terms. Except as expressly provided herein, no part of the Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written consent.

All digital products, including website templates, setup guides, tutorials, downloadable resources, and related assets, are protected by intellectual property rights and may not be resold, repackaged, shared, duplicated, distributed, or otherwise transferred without the express written permission of the Company.

Your purchase grants you a limited, non-exclusive, non-transferable license to use the purchased digital product in accordance with these Terms. No ownership rights are transferred.

The Company does not tolerate any infringement, unauthorized use, exploitation, or misappropriation of its copyrighted property by you or any third party. We reserve the right to take all necessary legal and equitable measures to enforce and protect our rights in the Content, Marks, and digital products made available through the Site.


5. WEBSITE PLATFORM DISCLAIMER

Our website templates are currently designed for use with Showit unless otherwise stated.

A valid Showit subscription is required to use these templates.

Valene Ashia Creative Studio is not affiliated with, endorsed by, or sponsored by Showit.

The hosting, backup, storage, and related website services for the purchaser’s website are provided solely by Showit. Valene Ashia Creative Studio bears no responsibility for these services or for any issues arising from Showit’s hosting environment, platform functionality, service interruptions, outages, or data storage.

For additional information, please review Showit’s Terms of Service.

While our templates are designed to function seamlessly within the Showit platform, we cannot guarantee uninterrupted compatibility with future Showit updates, third-party integrations, browser updates, or differences across web browsers and devices.

We are not responsible for:

  • Platform outages
  • Third-party software changes
  • Platform pricing updates
  • Issues caused by Showit system updates or account restrictions

6. PAYMENTS & PRICING

All prices are listed in U.S. dollars unless otherwise stated. And we reserve the right to update pricing at any time without prior notice.

Payment must be received in full before access to any digital product, template, or resource is provided, unless a qualified installment option is selected through an approved third-party payment provider.

Payments are securely processed through Stripe and PayPal. Valene Ashia Creative Studio does not store or have direct access to your full payment information.

Eligible customers may have the option to select interest-free installment payments through PayPal’s Pay Later program, subject to PayPal’s approval and terms.

Any financing, installment, or payment arrangement offered through PayPal Pay Later is solely between PayPal and the customer. Valene Ashia Creative Studio is not a party to that agreement and bears no responsibility for PayPal’s approval decisions, repayment terms, fees, payment schedules, late charges, or any obligations arising from that arrangement.

Please review PayPal’s terms and conditions carefully before selecting this payment option.


7. REFUND POLICY

Due to the digital nature of our products, all sales are final.

We do not offer refunds, exchanges, or cancellations for digital products, including website templates, guides, tutorials, or downloadable resources.

Please review all product details carefully before making your purchase.

If you have any questions prior to purchase, please contact us at hello@valeneashia.com.


8. SUPPORT POLICY

We offer thoughtful customer support for purchased digital products.

Support includes:

  • Installation guidance
  • Share Key troubleshooting
  • Template access-related issues
  • Minor questions regarding setup and customization

Support does not include:

  • Custom design work
  • Copywriting
  • Advanced Showit training
  • SEO services
  • Custom coding
  • Strategy or consulting services

For support inquiries, please contact hello@valeneashia.com.


9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Valene Ashia Creative Studio, including its directors, employees, agents, contractors, and affiliates, shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of this Site, any digital product, or any service offered by the Company, even if we have been advised of the possibility of such damages.

This includes, but is not limited to:

  • business interruption
  • lost profits
  • lost revenue
  • data loss
  • website downtime
  • platform-related issues
  • third-party service interruptions
  • customer misuse of products
  • failure to implement or properly use digital products

All products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

Notwithstanding anything to the contrary contained herein, our total liability to you for any claim, cause of action, or dispute arising from your use of the Site, products, or services shall at all times be limited to the amount actually paid by you to Valene Ashia Creative Studio, if any, for the specific product or service giving rise to the claim.

Certain U.S. state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights.


10. DISPUTE RESOLUTION

Informal Resolution

To help resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Site, our products, or services (collectively, a “Dispute”), both parties agree to first attempt to resolve the matter informally.

Before initiating arbitration or legal proceedings, either party must provide written notice of the Dispute and allow at least thirty (30) days for good-faith informal negotiations.

Such negotiations shall begin upon written notice from one party to the other.

Binding Arbitration

If a Dispute cannot be resolved through informal negotiations, it shall be finally and exclusively resolved by binding arbitration, except as otherwise stated below.

By agreeing to these Terms, you understand that, except where prohibited by law, you are waiving the right to file a lawsuit in court and to have a trial by jury.

The arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), and where applicable, the AAA Consumer Rules, available at www.adr.org.

Arbitration may be conducted:

  • in person
  • by phone
  • online
  • through the submission of written documents

The arbitrator shall issue a written decision and must follow applicable law.

Unless otherwise required by law or the applicable AAA rules, arbitration shall take place in Georgia, United States.

Court Proceedings

If for any reason a Dispute proceeds in court rather than arbitration, such Dispute shall be brought exclusively in the state or federal courts located in Georgia, United States.

Both parties consent to the personal jurisdiction and venue of these courts and waive any objections related to jurisdiction or forum convenience.

Any claim arising under these Terms must be brought within one (1) year from the date the cause of action arose.

Class Action Waiver

To the fullest extent permitted by law, all Disputes must be brought on an individual basis only.

No arbitration or legal proceeding may be joined with any other action, and no Dispute may be brought as a class action, collective action, or representative proceeding.

Exceptions

The following matters are not subject to informal negotiation or binding arbitration:

  • disputes involving intellectual property rights
  • claims involving theft, piracy, unauthorized use, or misuse of digital products
  • privacy or data-related claims
  • claims seeking injunctive or equitable relief

These matters may be pursued directly in a court of competent jurisdiction located in Georgia.

If any portion of this section is found to be unenforceable, the remaining provisions shall remain in full force and effect.


11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.


11. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Any changes will be effective immediately upon posting to this page.

Your continued use of the Site after changes are posted constitutes acceptance of those changes.


12. CONTACT INFORMATION

If you have any questions regarding these Terms, please contact:

Valene Ashia Creative Studio
Atlanta, Georgia
hello@valeneashia.com

About Us

Valene Ashia is an Atlanta-based web design agency for nonprofits, social enterprises, and mission-driven brands.

Get In Touch

Valene Ashia Creative Studio

Based in Atlanta, serving clients worldwide.


webdesign@valeneashia.com

© 2026 Valene Ashia Creative Studio. All rights reserved

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